Getting Started

Getting Started with TCPinpoint is easy!

The preferred browser for best User Experience is Chrome.  Simply Google ‘download Chrome’ or go to www.google.com/chrome to download it on to your device.

Rest assured we are constantly working to ensure a great user experience in other browers.  If you are experiencing any difficulties,  please email us at help@tcpinpoint.com

Go to www.tcpinpoint.com and click on Sign In.  This will take you to the Sign In page.  Proceed to in put your details.  A User must have been added to a Project by the Owner of the Property first.

We recommend you Bookmark this page for future use! If you forget your password, that’s okay. Click on ‘Forgotten your password?’ and we’ll help you out.

If this is your first invitation to TCPinpoint you will get an email welcoming you to the platform.  Click on the invitation to the Project and the User will be taken to the screen which will enable them to choose their password and confirm their details.

Completing a Task

All Users are given Tasks to complete as part of the pre-defined workflow.  These Tasks can be seen in the Tabs across the top of the Project (tenancy) screen.

You will receive an email advising you when your Task is required to be completed.  Click on the ‘View Task’ button to take you to the Task modal within the Project.

Adding a Person to a Project

If you have the relevant Permissions, you can add a Person as a Role on a Project on TCPinpoint.
More than one person can hold one Role, this is to ensure the history of a Project moves with a Role and does not stay with one person – mitigating the risk of losing information over time.

Downloading Documents

Download documents from a Property page, a Project page or from within a Task modal.   TCPinpoint is quick to zip to enable you to get on with your work.