tcpinpoint - get more out of retail tenancy delivery



Budgeting for Innovation & Technology

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As the end of the financial year looms, budgets have been reviewed, assessed and approved for the upcoming financial year.  How many of you included an innovation line item in your budgets?

We all know how vital budgets are for the success of a project and/or an asset and its management.  We all want to make money and ensure sufficient return on investment.

Generally we invest for the long term.  Term deposits, house purchases, shares.  The same principle can be applied for investing in innovation and technology in the property and real estate industries.

As Steve Gatt of KMPG recently said, it’s all about the medium to long term savings when investing in technology in the property industry.  Encouraging directors, asset managers, CEOs to look ahead to ensure those savings is the tough part.  Be brave, look into the future and include that line item!  You can see Steve’s comments here:

‘The New Retail’

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A few articles have come across my screen recently about the future of retail.  There are thousands of opinions out there, but this one in particular caught my attention.

Experience, customise, deliver.  This is the mantra by Dennis Yeo who explains this New Retail beautifully (refer article link below).  Bricks and mortar will never be ‘dead’.  Consumers are looking for an experience.  They still want to feel and touch, basic human nature needs interaction with people.  Yeo speaks about the required supply chain to enable this customisation and the impact this will have on historically industrial areas which have the capacity to create new supply chain centres.   There’s never been a better time to be involved in retail, the changes that are coming are immense.  And it’s so exciting!

Parallel with the retailer to consumer experience is the Landlord to retailer experience.  How do Landlord’s match the experience with the delivery of the tenancy and the multitude of people involved in bringing that tenancy to life.  They need technology, a one point of contact, to enable them to experience, customise their own project to ultimately deliver a new store.

Yeo refers to the collection of big data of the consumers – but where is the big data of the Landlord’s customers – the retailers. Where does this information pertaining to the delivery of what adds value to their assets sit.  At the moment, across a multitude of different servers, laptops, Dropboxes, hard drives.

TCPinpoint collates this data in to one depository enabling ease of future access, creating valuable data that applies to the future of an asset – and apply it to future projects.  TCPinpoint removes that frustrating conversation that starts with ‘where is their approved design’, ‘do you remember that conversation about …’, or ‘where is the signed lease / bank guarantee / public liability insurance certificate’ …

How decidedly refreshing!

Contact us, let’s talk about how we can help with your next development.

Rachel Kidwell



Gotta Get it Done? Get a Checklist. ☑

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I’m a huge fan of lists.  Lists to remind me who to meet with on my next business trip, what to buy at the shops,  how to grow my business.  We have so much in our heads, so much knowledge and technical know how, that sometimes, we just can’t remember it all!  There are a multitude of checklist apps to help you get through your life – personally, I prefer pen and paper.  There’s something about that thought going out of your head, down your arm and out through your fingers with pen on paper that puts it out there to the Universe to make it happen.

I’ve just finished reading The Checklist Manifesto by Atul Gawande (  A guideline to how, by following a simple checklist, we can avoid failure.  By doing so we break down tasks into small steps so as to enable the most complicated of tasks to be pre-defined to enable the best opportunity of success.

The same can be said for construction – we follow a program of works to ensure the foundation goes down before the roof, the electrical cables before the plasterboard – and also for the complex process of retail tenancy coordination.  By virtue of my last 10 years as a tenancy coordinator, I’ve found the complexities of tenancy delivery is in need of an automated, simple, pre-defined workflow (or checklist) tool to ensure all parties involved in the opening of a shop are able to know what they need to do and when they need to do it.

These checklists enable the stakeholders involved in the tenancy delivery process to utilise their voluminous knowledge to be freely exercised without the need to also keep track of when they need to complete their required tasks.

This is what TCPinpoint brings to the Construction industry.  A new way of working, a new way of storing and creating big data.  TCPinpoint empowers the project delivery team to enable all stakeholders to have their own checklist to ensure the best opportunity for successful tenancy delivery.

Drop me a line at to see how we can help your team prepare their tenancy delivery checklist.

Rachel Kidwell

CEO & Founder