A few articles have come across my screen recently about the future of retail. There are thousands of opinions out there, but this one in particular caught my attention.
Experience, customise, deliver. This is the mantra by Dennis Yeo who explains this New Retail beautifully (refer article link below). Bricks and mortar will never be ‘dead’. Consumers are looking for an experience. They still want to feel and touch, basic human nature needs interaction with people. Yeo speaks about the required supply chain to enable this customisation and the impact this will have on historically industrial areas which have the capacity to create new supply chain centres. There’s never been a better time to be involved in retail, the changes that are coming are immense. And it’s so exciting!
Parallel with the retailer to consumer experience is the Landlord to retailer experience. How do Landlord’s match the experience with the delivery of the tenancy and the multitude of people involved in bringing that tenancy to life. They need technology, a one point of contact, to enable them to experience, customise their own project to ultimately deliver a new store.
Yeo refers to the collection of big data of the consumers – but where is the big data of the Landlord’s customers – the retailers. Where does this information pertaining to the delivery of what adds value to their assets sit. At the moment, across a multitude of different servers, laptops, Dropboxes, hard drives.
TCPinpoint collates this data in to one depository enabling ease of future access, creating valuable data that applies to the future of an asset – and apply it to future projects. TCPinpoint removes that frustrating conversation that starts with ‘where is their approved design’, ‘do you remember that conversation about …’, or ‘where is the signed lease / bank guarantee / public liability insurance certificate’ …
How decidedly refreshing!
Contact us, let’s talk about how we can help with your next development.
Rachel Kidwell
Source:
https://www.linkedin.com/pulse/retail-industrial-new-dennis-yeo?trk=v-feed&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3B94NFNnEN%2FdZ1nKUU4Z6nfw%3D%3D