TCPinpoint founder Rachel Kidwell contributed to the Level Up edition of Retail People Magazine, produced for Retail Congress in Dubai in October 2026 by the Middle East Council of Shopping Centres + Retailers. In “The Next Wave Isn’t a Machine. It’s Trust.”, Rachel examines the Retail Design & Delivery phase between lease execution and store opening, where delays most often arise in the handoffs between teams. She argues that faster, more reliable openings come from clear ownership and shared visibility of every step, with technology as the connective record rather than another silo.
Read the article here.